So, the bad news…we’re going to break it to you quick:
We currently only ship within the EU and to the UK.
We know, we know, that super sucks if you’re not within these regions. It absolutely is our priority to expand our delivery zones, but we do things properly here at ORO SICANI, and there’s a lot more due dil + compliance admin that we need to resolve before we can send our EVOO your way.
Shipping Prices
Standard shipping fees and any applicable delivery promotions are calculated and applied at checkout.
How We Prepare Your Order
We will always prepare + pack your order as soon as possible, ideally on the same day. Sometimes there are factors beyond our control, though (such as national public holidays or production wait times), which can delay things a smidge. Should there be any hold-ups, foreseeable or unexpected, we will always give you as much of a heads up as possible.
Tracking Your Order
When we ship your EVOO, we will add the tracking number to your standing order and you will receive an email from us with the subject line, ‘Your EVOO is En Route!’ This email will include the tracking number so you can follow your order’s journey and, alert us to any delivery issues should they arise.
Expected delivery is typically 5-14 business days from the date when we ship your order, excluding public holidays.
Shipping to the UK
Expected delivery is typically 10-25 business days from the date when we ship your order, excluding public holidays.
Please note that the above timeframes are very much an estimate. We’ve found that sometimes we are so delightfully surprised by the post’s/courier's speed and how swiftly large shipments are delivered. But what we have also experienced, is that, quite often, there’s a couple of amici in the shipping chain who’re busy enjoying their espresso, if you catch our drift, so we want to manage your expectations with this.
If you need your EVOO in a hurry, send us an email to hello@orosicani.com. We’ll see what we can do and potentially arrange for express shipping.
Delivery Snafus
If you’ve had trouble receiving your wonderful order or it seems like there’s an issue with your order, email us at hello@orosicani.com with the order number + a brief description of the issue. We will investigate and help to resolve it prestissimo!
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